Payment and delivery

• Delivery to Europe: flexible delivery by DHL Express, within 1-2 days.
  
• Delivery to outside of Europe/rest of the world: flexible delivery by DHL Express, within 2-3 days
• Shopping from abroad and delivery in Norway: delivery by Bring, within 1-3 days at your Norwegian address.
  
  

  
  Delivery – tracking of orders:
  

  You will receive an SMS / e-mail notification after your order has been dispatched. Follow the link provided and choose from a range of options including:
  
  •Rescheduling your delivery for a nominated day
  •Placing your shipment on hold if you are away from home
  •Arranging to collect your order from a DHL service point 

WE OFFER SAFE PAYMENT BY:

For invoice, please contact us. 

Returns:

• Kashmina applies Laws on consumer purchases online. Thus, you may return unused goods, together with the attached Return form, within 30 days and receive your payment in full directly to your account. Shipping is not refunded. The goods must be returned in the same condition as received. If you want to change size, color, or product - please inform us using the Return form. We will cover the freight back to you. If you need a copy of the Return form, please contact us at contact@kashmina.com.
  
  Return address:
  Kashmina
  c/o Direct House Karlstad
  Sågverksgatan 15
  65221 Karlstad
  Sweden

NB! If you are a Danish customer please be aware of your country’s import rules; if you purchase goods online which will be dispatched from a country outside the EU, you will generally have to pay Danish VAT and customs duties. For this reasons, we have removed all taxes and customs - as you will see during Checkout/payment. This is normal practice for all countries outside of EU exporting products to Danish citizens. Entirely positive feedback from our Danish customers confirm this practice! If you have any questions, feel free to contact us: contact@kashmina.com

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 More on Purchase conditions here